Question 1

How do I report a lost or found pet?

Accepted Answer

Sign in, go to Post Alert, and follow the four steps: upload photos, add pet details, set the location on the map, and choose how others can contact you.

Question 2

Is UnLostPaws free to use?

Accepted Answer

Yes. Browsing alerts, posting reports, and receiving match notifications are free for everyone in the community.

Question 3

How does photo matching work?

Accepted Answer

When you upload photos, our system analyzes them and compares them against other active alerts. If a possible match is found, we notify the relevant owners.

Question 4

Should I trust a match notification?

Accepted Answer

Match suggestions are helpful starting points, not guarantees. Always verify in person and use your judgment before taking action.

Question 5

How is my location used?

Accepted Answer

Location powers map search and nearby alerts. You control when your browser shares location, and photo GPS metadata is only used if you allow it when posting.

Question 6

How do I contact someone about an alert?

Accepted Answer

Open the alert detail page and use the contact option if the poster allowed email or phone contact. You need to be signed in.

Frequently Asked Questions

Frequently Asked Questions